Effective Date: 11th April 2025
Company Name: Tenc Investments Ltd
Company Number: HE 411906
Tenc Investments Ltd. (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information by the General Data Protection Regulation (GDPR) and applicable data protection law.
1. Information We Collect
We may collect and process the following types of personal data:
- Identity Data: Name, ID/passport number, date of birth.
- Contact Data: Email address, phone number, postal address.
- Financial Data: Bank account details, payment details.
- Technical Data: IP address, browser type, time zone settings.
- Usage Data: Information about how you use our website and services.
- Communication Data: Any correspondence or feedback you provided.
2. How We Collect Your Data
We collect data through:
- Direct interactions (e.g., filling out forms, emails, or phone calls)
- Website usage (via cookies and analytics tools)
- Third parties and publicly available sources
3. How We Use Your Data
We use your data to:
- Provide and manage our services
- Respond to inquiries or requests
- Maintain business operations and compliance
- Process payments and billing
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
We process your data based on the following legal grounds:
- Contractual necessity: To fulfill our obligations under a contract with you.
- Legal obligation: To comply with legal or regulatory obligations.
- Legitimate interests: To improve our services and ensure network security.
- Consent: Where you have explicitly provided consent (e.g., for marketing emails).
5. Sharing Your Data
We may share your information with:
- Professional advisers (e.g., auditors, lawyers)
- Service providers (e.g, IT support, payment processors)
- Governmental or regulatory authorities when legally required
- Other entities within our corporate group, if applicable
We ensure all third parties respect your data’s confidentiality and process it per the law.
6. Data Retention
We will retain your data only for as long as necessary to fulfill the purposes we collected it, including legal, accounting, or reporting requirements.
7. Data Security
We implement appropriate security measures to prevent your data from being lost, used, or accessed unauthorizedly.
8. Your Rights
You have the right to:
- Access your data
- Rectify incorrect or incomplete data
- Request erasure (‘right to be forgotten’)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time (for processing based on consent)
- Complain with the Office of the Commissioner for Personal Data Protection
9. Cookies
Our website may use cookies to enhance user experience. You can manage cookie settings through your browser. For more details, refer to our Cookie Policy.
10. Contact Us
For any questions or requests related to this Privacy Policy or your data, please contact:
Data Protection Officer (DPO)
Tenc Investments Ltd